About

Frequently Asked Questions

Below are a number of frequently asked questions that we have received from our customers.

Q: Are Bi-Fold Doors safe and secure?

Our door systems are exceptionally safe and secure - we have cherry picked what we believe to be the best manufacturers who are renownded for manufacturing products that meet the EU and UK standard for burglar resistance. Our products also have a number of different lock fittings including the SafeMatic 5 point lock system found on Schueco products.

Q: Do the doors come with a warranty?

Yes, all of our products come with a warranty, you can find out more by clicking here.

Q: What sizes do you offer?

Due to the nature of the product we can install systems of almost any length and haven’t come across a building that was unable to have a system due to the size yet. There is a standard size of door but if that size does not suit your property we will be able to make the product to measure.

Q: Are Bi-Fold doors easy to clean?

There isn't a great difference between cleaning a Bi-Fold door and a standard door or window, however it is advised that the track is hoovered regularly to remove any debris or dust that could get lodged in the sliding mechanism.

Q: Will I need planning permission?

Every property is different but if you are replacing existing doors then planning permission is rarely needed. If you live in a conservation area or a listed building it is advised that you check with your local council and abide to local building regulations.

Q: Which handles should I use on my new doors?

We offer a range of handles and extras for our doors, you will be able to choose the style that suits you in the initial consultation. You can also choose different colours for the frame, different glass options and even have blinds fitted in between the double glazing panes.

Should you have any further questions regarding our products - please do not hesitate to contact us.